FAQs

1. Orders & Payment

Q: How can I place an order?
A: You can order directly on our website ksrcat.com by selecting products, adding them to your cart, and proceeding to checkout.

Q: What payment methods do you accept?
A: We accept major credit cards PayPal, and other secure payment options (add if applicable).

Q: Is my payment information secure?
A: Yes, we use SSL encryption and trusted payment gateways to protect your data.

2. Shipping & Delivery

Q: Where do you ship?
A: We currently ship to [list countries/regions, e.g., USA, Canada, EU, etc.]. For international orders, contact us at support@ksrcat.com.

Q: How long does delivery take?
A: Standard shipping takes 3-7 business days (domestic) and 7-15 days (international). Exact timelines depend on your location.

3. Returns & Refunds

Q: What’s your return policy?
A: Unused/unopened items can be returned within 30 days for a full refund. Contact us at support@ksrcat.com to initiate a return.

Q: How do I process a return?
A: Email us with your order number and reason for return. We’ll provide instructions and a return label (if applicable).

Q: How long do refunds take?
A: Refunds are processed within 5-7 business days after we receive the returned item.